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WEF Taps Salesforce EVA Agent to Orchestrate CX for 3,000 Leaders in Davos - CX Today

1/20/2026 · 1 min read

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The World Economic Forum (WEF) is leveraging Salesforce's EVA Agent to orchestrate the customer experience for 3,000 global leaders at its Davos event. This highlights the growing adoption of AI-powered agents for high-profile, large-scale events.

Sources & Further Reading

news.google.com

https://news.google.com/rss/articles/CBMiygFBVV95cUxQQkNMaTcyakRHcUNrOVhDS0xCNWREOUxVNTNIVnJoWGplcnAxdHRCVmQxQm1Bb2Z2dlBtNnFKRTY0b21neHh2WjFiaDZMUHZlYTAyWjNyZFp3dWdJSXFGallWT2N1RlVPeTJCQk5jOHhackVjckNwS0tobGlmSUhaOFdRcmVuMmZXaGt6eDVrNXJzSEFOYVFtMFhBNWMxd2s1OWZfemdNbC1NUWpJNGZXY3lFaVQwUTB5SjdBRkEtQjlUNXQ3NGZ2N193?oc=5

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