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The Agentic Enterprise: Why AIforce Needs a Headless Foundation and an Agent Control Plane

4 hours ago

This article introduces the concept of the "Agentic Enterprise," where AI-driven automation leads to a significant increase in application usage. It argues that a headless foundation and an agent control plane are critical for Salesforce's AI initiatives (AIforce) to thrive amidst the challenge of disconnected systems.

AI & AutomationIntegrationsDevelopmentsalesforceaiagentic-enterpriseheadless-architectureagent-control-planeintegration

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The Dreamstore runs on Salesforce: How we built a retail experience for 40K attendees in just two months

4 hours ago

This article details how The Dreamstore, an official onsite retail experience at Dreamforce, was rapidly built on Salesforce to serve 40,000 attendees, emphasizing the role of merchandise.

Generalsalesforcedreamforceretailcommerce-cloudrapid-deploymentevent-management

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New AI Agent Ace Helps the TSA Support Travelers as They Navigate Airport Security

4 hours ago

The TSA has deployed a new AI agent named Ace, significantly enhancing support for travelers navigating airport security. Ace efficiently handles a large volume of routine inquiries, resolving the vast majority without human intervention.

AI & AutomationGeneralai-agenttsacustomer-serviceautomationsalesforceeinstein-bot

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How AI Agents Get Trusted Customer Context with Data 360 Data Graphs

4 hours ago

Salesforce spotlights Alex Smith, Senior Director of AI Engineering, whose team leverages Data 360 data graphs to provide trusted customer context for Agentforce. This crucial engineering effort enables highly personalized AI interactions by solving complex data challenges.

AI & AutomationData CloudAgentforcesalesforceai-agentsdata-360customer-contextagentforceai-engineering

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Salesforce Launches Missionforce Military Fellowship to Help Service Members Build Careers in the Agentic Era

4 hours ago

Salesforce has launched the Missionforce Military Fellowship, a 12-week SkillBridge program, to help service members build careers in the tech sector, especially as government agencies adopt more AI and emerging technologies. This initiative aims to prepare a skilled workforce for the evolving demands of the "Agentic Era."

GeneralAI & Automationsalesforcemilitary-fellowshipworkforce-developmentskillbridgeai-readinessgovernment-tech

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Salesforce Announces $27 Million in New Education Grants, Deepening Support for Public Schools and Educators

4 hours ago

Salesforce has announced $27 million in new education grants, with $18 million specifically for public schools, deepening its long-standing commitment to educators and students nationwide. This new funding builds on over $180 million already contributed to public schools, particularly in the Bay Area.

Generalsalesforceeducationgrantsphilanthropycorporate-social-responsibilitydreamforce

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