Salesforce Weekly TLDR – Week of Sat, Aug 8, 2026
Yesterday
Weekly roundup of Salesforce news from the past 7 days.
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How Pacsun Wins Gen Z Customers: Agentic Commerce and Omnichannel Fluidity
Yesterday
Pacsun strategically targets Gen Z and Gen Alpha by implementing "Agentic Commerce" and fostering "Omnichannel Fluidity," redefining how retailers connect with digitally native consumers.
AI & AutomationAgentforceGeneralpacsungen-zagentic-commerceomnichannelretailcustomer-experience
Salesforce Agentic Enterprise Index: Agent Deployments More Than Double Year over Year
Yesterday
Salesforce's latest Agentic Enterprise Index reveals a doubling of AI agent deployments year-over-year. The analysis showcases how businesses are leveraging Agentforce to build trust and achieve significant ROI across diverse industries.
AI & AutomationAgentforcesalesforceagentforceai-agentsenterprise-aideployment-trendsroi
Salesforce launches Agentforce Coworker in Japan with 270 data sources - International Business Times
Aug 7, 2026
Salesforce has launched Agentforce Coworker in Japan, an innovative AI-powered solution designed to empower agents with comprehensive insights drawn from an impressive 270 disparate data sources.
AI & AutomationAgentforceData Cloudsalesforceagentforce-coworkerjapanaicustomer-servicedata-integration
MuleSoft Announces Hyperforce Launch in Australia
Aug 7, 2026
MuleSoft is now generally available on Hyperforce in Australia, enabling co-located control and runtime planes within the region. This ensures data residency and governance for Australian organizations, particularly those in regulated industries.
IntegrationsGeneralmulesofthyperforceaustraliadata-residencypublic-cloudintegrations
U.S. Army Human Resources Command Deploys Agentforce to Deliver 24/7 AI-Powered Support to 9.2 Million Soldiers, Veterans, and Military Families
Aug 7, 2026
The U.S. Army Human Resources Command (HRC) has deployed Salesforce's Agentforce Public Sector to provide 24/7 AI-powered support to millions of soldiers, veterans, and their families. This marks the first deployment of Agentforce Public Sector by a Department of War organization in a Salesforce Impact Level 5 environment.
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