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16 hours ago
This guide details the implementation of a 360-degree view for Healthcare Professionals (HCPs) and Healthcare Organizations (HCOs) within Salesforce Life Sciences Cloud, covering critical areas like data models, integrations, and security.
16 hours ago
This article likely details the Email Engagement Data Model Object (DMO) and Bulk Email Message DMO within Salesforce Data Cloud. It explains how these DMOs capture and store critical email interaction data, forming the backbone for comprehensive customer profiles and segmentation strategies.
16 hours ago
Share My Meals, a nonprofit organization, implemented Salesforce Field Service to create a centralized platform for its operations, finding it transformative for managing its lean budget. The solution helped optimize their field activities and resource utilization.
16 hours ago
This article highlights the latest enhancements to Agent Scanners, introducing support for ServiceNow, OAuth 2.0, and deeper metadata collection. These updates significantly expand the tool's ability to automatically discover and register agents, MCP servers, and APIs across diverse platforms.
16 hours ago
Salesforce is investing $1 billion in Spain over the next five years, establishing Madrid as its EMEA South hub. This investment aims to accelerate European AI leadership through office expansion, customer innovation, and AI workforce development.
16 hours ago
Salesforce has announced a definitive agreement to acquire Braze, a leading customer engagement platform, for approximately $5.66 billion. This strategic move aims to bolster Salesforce's AI CRM capabilities and enhance real-time customer engagement.
