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17 hours ago
This article introduces the Collection Filter Criteria Resource in Salesforce Flow, detailing its functionality, how it differs from existing collection elements, and practical scenarios for its use.
Yesterday
This article explores the critical role of SQL-driven calculated insights within Salesforce Data Cloud for achieving comprehensive customer understanding and precise segmentation, a cornerstone of effective personalization strategies.
Oct 17, 2026
Weekly roundup of Salesforce news from the past 7 days.
Oct 17, 2026
This article provides an essential guide to AI integration, explaining the fundamental mechanisms, the significant advantages it offers, and crucial best practices for ensuring successful implementation. It aims to demystify how artificial intelligence can be seamlessly woven into existing business operations.
Oct 17, 2026
This article explores Contextual AI, defining what it is and highlighting why understanding context is crucial for the effectiveness and intelligence of today's technological tools.
Oct 17, 2026
Tottenham Hotspur has launched "Ask Spurs" on Salesforce's Agentforce, an AI-powered agent unifying over 4.6 million fan accounts across ten systems and achieving an 86% engagement rate. This initiative streamlines operations across football, stadium events, and commercial activities, while also supporting community digital skills programs.
