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12 hours ago
Salesforce is reportedly investing a substantial $3.6 billion to expand its 'Agentforce' initiatives, aiming to broaden its customer reach. This significant financial commitment signals a strategic move to bolster its capabilities for customer-facing operations and enhance its market footprint.
12 hours ago
Salesforce stock has reportedly experienced a record-breaking 14-day losing streak, according to Barron's. The brief article highlights a significant downturn in the company's market performance.
12 hours ago
Salesforce has announced the delivery of Workforce Engagement Management (WEM) capabilities specifically for its Agentforce Contact Center solution. This enhancement aims to optimize agent performance and streamline customer service operations.
12 hours ago
Discover the top 10 essential features from the Salesforce Summer '26 release that your team needs to know immediately. This article cuts through the noise to highlight key updates beyond just Agentforce features.
12 hours ago
Thames Valley Police successfully deployed their Bobbi AI Agent, powered by Salesforce Agentforce, freeing up over 3,200 hours in just six months. This highlights the significant efficiency gains achievable with AI in public sector service delivery.
12 hours ago
Implementing Multi-Factor Authentication (MFA) in Salesforce is often underestimated as a complex undertaking involving people, processes, and identity. This article identifies 10 critical mistakes to avoid for a successful and secure MFA rollout.
