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14 hours ago
Salesforce CEO Marc Benioff has outlined three distinct categories of 'AI layoffs,' providing a framework for understanding how artificial intelligence is reshaping the modern workforce.
14 hours ago
Salesforce is significantly advancing its AI initiatives, with the article probing whether 'Agentforce' will become a pivotal driver for growth in the broader CRM market. This push signals Salesforce's commitment to embedding artificial intelligence deeply into its core customer relationship management offerings.
14 hours ago
A Salesforce Agentforce executive discusses the strategic direction and future impact of AI agents, outlining their evolving role in transforming business operations and customer interactions.
14 hours ago
Bandwidth is partnering with Salesforce to provide critical voice and messaging infrastructure for the Salesforce Agentforce Contact Center, significantly enhancing its core communication capabilities for customer service operations.
14 hours ago
Salesforce has announced a significant AI-driven overhaul for Slack, introducing 30 new features to enhance productivity and collaboration. This update positions Slack for a major evolution in its capabilities through artificial intelligence.
14 hours ago
Salesforce CEO Marc Benioff revealed that Microsoft previously prevented Salesforce from investing in OpenAI. This sheds light on early strategic maneuvers in the burgeoning AI landscape among major tech giants.
