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6 hours ago
Salesforce faces backlash over a new, default-on setting discovered in its Spring '26 release that uses customer data to train global predictive AI models, sparking debate over user consent and data privacy.
6 hours ago
Salesforce has announced the launch of Agentforce Operations, a new initiative focused on streamlining and optimizing back-office processes. This offering aims to eliminate operational bottlenecks, enhancing efficiency and productivity for internal business functions.
6 hours ago
The rapid evolution of AI makes relying on a single Large Language Model (LLM) for Salesforce data enrichment a significant business risk. Companies must adopt a multi-model strategy to maintain competitive advantage in generative AI.
6 hours ago
MuleSoft's Agent Fabric is now generally available in Hyperforce Canada and Japan, delivering full feature parity with US and EU regions. This crucial update provides Anypoint Platform customers with a complete Salesforce-native infrastructure and local data residency in these key markets.
6 hours ago
This article explores the critical question of whether Salesforce Flow, a cornerstone of declarative automation, is genuinely at risk of being replaced by advanced AI technologies from external vendors. It delves into AI's disruptive potential versus Flow's deeply integrated value within the Salesforce ecosystem.
6 hours ago
Salesforce harnessed AI to optimize its extensive Kubernetes infrastructure, successfully reclaiming millions by addressing 47% idle capacity during the critical Hyperforce scaling initiative. This strategic move tackled widespread over-provisioning across thousands of services, significantly enhancing resource efficiency and reducing operational costs.
