No fluff. No marketing. Just business value.
Latest articles, guides, and videos
14 hours ago
This article provides an admin's first impressions of Agentforce AI capabilities newly integrated into Salesforce's Free, Starter, and Pro CRM Suites for small and medium-sized businesses, highlighting ease of setup and available features.
14 hours ago
MuleSoft's Anypoint Partner Manager introduces significant updates to modernize B2B integration, moving beyond traditional EDI processes to embrace APIs, events, and AI-driven workflows. These enhancements focus on simplifying operations, accelerating scale, and embedding intelligence into every partner interaction.
14 hours ago
This article examines the long-standing "Build vs. Buy" debate in enterprise architecture, arguing that MuleSoft offers a winning solution against the hidden costs of extensive custom code and fragmented IT landscapes. It highlights the immense pressure on IT leaders to deliver seamless digital experiences amidst an average of 900 applications per organization.
14 hours ago
Salesforce has announced the retirement of Open CTI by February 28, 2028, requiring organizations to plan their migration to Service Cloud Voice (now Salesforce Voice). This shift is not merely a feature upgrade but a fundamental architectural change impacting agent workflows and enabling native AI capabilities.
14 hours ago
SF Ben Con 2026, a new Salesforce technology conference, will debut in London this November, featuring a uniquely curated agenda instead of traditional open CFPs. The event aims to deliver an unforgettable experience focused on key themes and topics for Salesforce professionals.
14 hours ago
MuleSoft announces the general availability of Integration Intelligence, a new solution designed to move beyond traditional real-time alerts in complex integration environments. It provides an analytics engine to drive architectural resilience in API and AI-powered digital systems.
