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Salesforce’s Agentforce Life Sciences Selected by Novartis to Drive More Personalized Customer Engagement Globally

12/18/2025 · 1 min read

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Salesforce announced that Novartis has selected its Agentforce Life Sciences platform to enhance customer engagement, connecting patient and healthcare professional experiences globally. This aims to drive more personalized and strategic interactions across the pharmaceutical giant's operations.

Sources & Further Reading

www.salesforce.com

https://www.salesforce.com/news/press-releases/2025/12/17/novartis-agentforce-life-sciences-customer-engagement/

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