1/7/2026 · 1 min read
salesforceagentforcenovartispharmaceuticalai-agentshealthcare
Novartis has selected Salesforce's Agentforce platform, signaling a significant push by pharmaceutical companies into leveraging AI agents. This move highlights the industry's increasing investment in artificial intelligence solutions to enhance operations and patient engagement.
This article highlights Sahil Sobti and the Developer Access team's work in securely managing over 11 million daily AI agent calls for Salesforce's Agentforce platform. It explores the critical access layer built to safeguard these high-volume AI operations.
This article explores a Salesforce Agentforce Roundtable, focusing on how business leaders are projected or observed to have utilized AI agents effectively by 2025.
Salesforce announced that Novartis has selected its Agentforce Life Sciences platform to enhance customer engagement, connecting patient and healthcare professional experiences globally. This aims to drive more personalized and strategic interactions across the pharmaceutical giant's operations.