12/11/2025 · 1 min read
salesforceagentforce-360devry-universityaihigher-educationcustomer-service
DeVry University is deploying Salesforce's Agentforce 360 to enhance support for adult learners, further integrating AI into their strategy and deepening their 15-year partnership with Salesforce. This move aims to bridge the gap between emerging technology and workforce readiness for their students.
Salesforce introduces Agentforce 360, a new innovation designed to provide shared context essential for agentic commerce. This development aims to push the boundaries of contextual commerce by leveraging unified data and AI.
App security leader Checkmarx is revolutionizing its customer service operations with Salesforce's Agentforce 360, already achieving a 41% reduction in case closure times. This strategic deployment is enhancing both customer satisfaction and internal team efficiency.
Salesforce is expanding its footprint in the conversational commerce space by introducing new Agentforce 360 tools. This initiative aims to equip businesses, particularly SMBs, with advanced capabilities for dynamic customer interactions and streamlined sales processes.