News percolating regarding Salesforce.
16 hours ago
Siloed data prevents banking service teams from achieving a complete customer view, significantly hindering proactive support and directly sabotaging service ROI. This article likely explores the detrimental effects of fragmented customer data on service effectiveness.
Yesterday
This article addresses the critical challenge of governance and security in accelerating enterprise AI adoption, specifically with Salesforce Agentforce and Data 360. It highlights that the primary bottleneck for AI implementation is no longer model capability, but rather establishing robust governance frameworks.
Aug 1, 2026
Luxury fashion brand Tom Tailor successfully revamped and future-proofed its customer loyalty program. This strategic transformation leveraged Agentforce Marketing to cultivate deeper customer connections and enhance engagement.
Jul 31, 2026
This article highlights a divergence in investor sentiment towards Salesforce, with pension funds trimming their holdings while analysts maintain a bullish outlook, likely due to varying perspectives on the company's 'Agentforce Gap' strategy.
Jul 31, 2026
Salesforce reported closing 8,000 Agentforce deals last quarter, yet its stock has dropped 26% this year. This highlights a disconnect between robust product adoption and market valuation.
Jul 31, 2026
Salesforce has hired an ex-Microsoft executive to lead its Agentforce engineering division, a strategic move occurring amidst recent personnel departures from the company.
Jul 30, 2026
MuleSoft introduces the Agentforce Scanner, a new tool designed to combat agent sprawl by providing a scalable way to discover and track ungoverned agents across various platforms. This enhances governance and consolidates agent information within MuleSoft's existing Agent Registry.
Jul 30, 2026
TTEC Digital has announced the successful deployment of a live Salesforce customer onto the Agentforce Contact Center platform. This milestone highlights the practical application and readiness of Salesforce's AI-powered contact center solution in a real-world environment.
Jul 30, 2026
Salesforce's significant investment in 'Agentforce' has reportedly contributed to its classification as the Dow's worst-performing stock. The article critically examines whether the market's strong negative reaction to this strategic move is an overreaction or a justified assessment.