Sep 18, 2026
Salesforce customers are leading the 'agentic revolution,' realizing significant value and efficiencies by improving customer experiences at scale. Early adopters like Box and Engine are demonstrating tangible benefits from this technological shift.
AI & AutomationAgentforceGeneralsalesforceagentic-enterpriseaiautomationearly-adopterscustomer-experience
Sep 17, 2026
This article's title, "Everything Your Agents Need in One Place," suggests a focus on unifying tools and information for customer service agents to boost productivity and improve customer experience. However, the provided content is empty, preventing a detailed analysis.
AgentforceAI & Automationagent-experienceservice-cloudunified-agent-desktopproductivitycustomer-serviceagentforce
Sep 16, 2026
Adecco Group announces a major global initiative, rolling out Salesforce's Agentforce Coworker solution across 40 countries to enhance operational capabilities and standardize agent processes.
Agentforcesalesforceagentforceadecco-groupglobal-deploymententerprise-adoptionrollout
Sep 15, 2026
Salesforce spotlights Alex Smith, Senior Director of AI Engineering, whose team leverages Data 360 data graphs to provide trusted customer context for Agentforce. This crucial engineering effort enables highly personalized AI interactions by solving complex data challenges.
AI & AutomationData CloudAgentforcesalesforceai-agentsdata-360customer-contextagentforceai-engineering
Sep 12, 2026
Salesforce has significantly expanded its Agentforce platform by introducing a new portfolio of job-ready AI agents designed to automate high-value, complex tasks across sales, service, commerce, and general workforce operations, promising faster business outcomes.
AI & AutomationAgentforcesalesforceagentforceaiai-agentsautomationbusiness-outcomes
Sep 11, 2026
Anticipated from Dreamforce 2026, this article's title hints at significant Salesforce announcements, including a new 'Claudeforce' initiative and strategies for achieving customer success through scalable agent solutions. It suggests a forward look into Salesforce's strategic priorities for the coming years.
AI & AutomationAgentforcesalesforcedreamforceaicustomer-successservice-cloudclaudeforce
Sep 11, 2026
Salesforce is partnering with FIDE, the International Chess Federation, as its Title Sponsor and technological partner, leveraging Agentforce 360 and Slack. This collaboration aims to transform the chess experience with AI-driven fan engagement and real-time player rankings for 800 million global fans.
AI & AutomationAgentforceGeneralsalesforceagentforce-360fidechessaislackpartnership
Sep 10, 2026
A new Salesforce report, the CFO Priorities Report, reveals finance leaders are increasingly adopting AI and intelligent agents to navigate growing revenue complexity and evolving financial workflows.
AI & AutomationAgentforcesalesforcecfo-priorities-reportaifinancerevenue-complexityintelligent-agents
Sep 4, 2026
Salesforce has launched new Core, Advanced, and Max editions for Agentforce Sales and Service, bundling Slack, Tableau Next, Premier Success, enterprise security, and AI. These new editions offer significant value, with the Max edition providing 60% more value at no additional cost, designed for 'Agentic Transformation'.
AI & AutomationAgentforcesalesforceagentforcenew-editionsproduct-bundlesaislack