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U.S. Army Human Resources Command Deploys Agentforce to Deliver 24/7 AI-Powered Support to 9.2 Million Soldiers, Veterans, and Military Families

8/6/2026 · 1 min read

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The U.S. Army Human Resources Command (HRC) has deployed Salesforce's AI-powered Agentforce Public Sector to provide 24/7 support to 9.2 million soldiers, veterans, and military families. This landmark move makes HRC the first Department of War organization to utilize Agentforce in Salesforce's secure Impact Level 5 (IL5) environment.

Sources & Further Reading

www.salesforce.com

https://www.salesforce.com/news/press-releases/2026/08/05/us-army-hrc-agentforce-ai-powered-support/

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