5/15/2026 · 1 min read
salesforceai-agent-platformmulti-tenantbring-your-own-planneragentforceengineering-spotlight
Priyanka Saraf, a Senior Software Engineer on the Salesforce Agentforce Foundations team, developed Bring Your Own Planner (BYOP), a multi-tenant AI agent platform. This platform enables teams to develop, deploy, and scale independent custom reasoning engines efficiently.
This article serves as a guide for building custom Flex Templates within Salesforce's Agentforce platform, addressing limitations of standard Prompt Builder prompts. It empowers users to create highly customized agent behaviors for their agentic enterprises.
TrailblazerDX '26 marked a fundamental shift in Salesforce development, moving towards probabilistic systems and operationalizing AI in the agentic era. Key announcements included Headless 360, Agentforce Vibes 2.0, and new tools for governing AI-powered solutions.
Salesforce's Rajas Mhatre shares insights into how his team's Agentforce lead nurturing agents achieved over $100M in pipeline generation and 10,000 opportunities, even while operating under rate-limited infrastructure. This engineering success demonstrates innovative approaches to autonomous sales operations.