6/28/2026 · 1 min read
salesforceagentforcepricingpay-per-resolutionautonomous-agentai
Salesforce has introduced a significant pricing change for Agentforce, moving to a pay-per-resolution model. This new structure coincides with the unveiling of the Agentforce Help Agent, an autonomous AI-powered service agent designed for end-to-end customer issue resolution.
TD Cowen has reaffirmed its 'Buy' rating for Salesforce (CRM), citing strong momentum in AI innovation and the strategic impact of its Agentforce initiative as key drivers for future growth. This positive outlook underscores investor confidence in Salesforce's strategic direction and product development.
Salesforce introduces its significant Agentforce Commerce Release, aiming to unify B2C, B2B, POS, and order management onto a single platform powered by AI agents. This release seeks to revolutionize commerce by connecting shoppers, merchants, and AI applications.
Salesforce is expanding its Formula 1 presence, with the VCARB team deploying Agentforce to enhance fan engagement through AI-powered solutions. This move signifies a strategic push to leverage advanced technology in sports for richer fan experiences.