News percolating regarding Salesforce.
16 hours ago
Siloed data prevents banking service teams from achieving a complete customer view, significantly hindering proactive support and directly sabotaging service ROI. This article likely explores the detrimental effects of fragmented customer data on service effectiveness.
Jul 25, 2026
This article explores the practical implementation of Salesforce Data Cloud utilizing Claude Code and MCP, building upon an initial assessment of Salesforce Headless Data 360. It delves into the potential of an agentic interface to revolutionize Data 360 implementations, offering deeper insights from a hands-on perspective.
Jul 23, 2026
This article argues that basic deduplication is insufficient for true Customer 360 outcomes, emphasizing the critical role of Master Data Management (MDM) for governing trusted customer data at the source. It distinguishes between Data Cloud's activation capabilities and MDM's foundational governance, highlighting their complementary nature in a modern Salesforce architecture.
Jul 21, 2026
Traditional holiday retail planning playbooks are obsolete; retailers must adapt to a fractured yet unified customer journey by 2026. This shift demands a new approach focused on data-driven strategies and personalized experiences.
Jul 17, 2026
A direct, zero-copy integration allows Salesforce Data Cloud to access Apache Iceberg tables stored in Amazon S3 via the AWS Glue Data Catalog's Iceberg REST endpoint. This enables efficient, real-time data utilization without replication, leveraging existing data lakes for enhanced customer intelligence.
Jul 16, 2026
Salesforce's Einstein Copilot AI is set to gain the crucial ability to analyze unstructured data. This enhancement promises to unlock deeper insights and expand the utility of AI within the CRM platform.
Jul 10, 2026
This article highlights Salesforce's strategic integration of AI, data, and analytics from Tableau and Data 360, delivered through what it refers to as "MCP Servers," directly into Slack for enhanced real-time collaboration and data accessibility.
Jul 10, 2026
This article highlights how Informatica, with its AI-powered Copilot led by Nancy Chen, has dramatically reduced data integration pipeline development time from days to minutes using natural language. Customers have already generated approximately 10,000 pipelines through this innovative solution.
Jun 28, 2026
Grupo Anaya has revolutionized its customer management by implementing Salesforce Data Cloud, a strategic initiative supported by NTT Data.