3/26/2026 · 1 min read
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Salesforce's Agentforce has achieved Second-Level Compliance with the EU Cloud Code of Conduct, a significant step in demonstrating adherence to European data protection standards and enhancing customer trust.
Sources & Further Reading
Bandwidth has announced a strategic partnership with a new Agentforce Contact Center, signaling an integration aimed at enhancing communication capabilities within customer service operations.
Salesforce is strategically deepening its Agentforce platform's reach into the government healthcare sector, integrating advanced AI workflows to enhance public services and operational efficiency. This move signals a significant expansion into critical public sector domains.
Salesforce is mandating domain verification for all emails sent from its platform to bolster security and combat spoofing, with enforcement rolling out by Spring '26. Users must verify custom company domains or risk email delivery failures.