9/16/2026 · 1 min read
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This article, framed as a preview from Dreamforce 2026, tackles the critical problem of realizing measurable ROI from AI investments, noting that most enterprises currently fall short. It introduces "Agent Fabric" as the solution to bridge the gap between developing AI agents and achieving their intended business value.
Despite plummeting AI token costs, enterprise AI budgets are paradoxically soaring, revealing a 'token economy trap' that necessitates a strategic shift towards an 'Agent Fabric' for sustainable and efficient enterprise AI.
A recent TD Cowen report reveals Salesforce partners are not generating meaningful revenue from Agentforce, despite growing customer interest and Salesforce's strategic push for the AI product. This lack of ROI poses a significant challenge for Salesforce ahead of its earnings and Dreamforce conference.
This article introduces the concept of the "Agentic Enterprise," where AI-driven automation leads to a significant increase in application usage. It argues that a headless foundation and an agent control plane are critical for Salesforce's AI initiatives (AIforce) to thrive amidst the challenge of disconnected systems.