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Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

10/14/2025 · 1 min read

news

Williams-Sonoma, Inc. is deploying Salesforce Agentforce 360 across its brand portfolio to elevate premium customer support and experiences. The leading retailer is utilizing AI agents to increase efficiency, reduce service costs, and autonomously offer personalized cooking tips.

Sources & Further Reading

www.salesforce.com

https://www.salesforce.com/news/press-releases/2025/10/14/williams-sonoma-inc-agentforce-customer-support/

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