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How to Build Reliable AI Agents: 5 Engineering Patterns from a Production System

6/10/2026 · 1 min read

ai-agentsproduction-aireliabilityengineering-patternssalesforce-engineeringautomation

This article addresses the common challenge of AI agents performing flawlessly in demos but failing unpredictably in production, emphasizing that reliability is far more complex than initial capability. It promises to reveal five engineering patterns to build robust AI agents, derived from a real-world production system.

Sources & Further Reading

engineering.salesforce.com

https://engineering.salesforce.com/how-to-build-reliable-ai-agents-5-engineering-patterns-from-a-production-system/

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