9/9/2026 · 1 min read
salesforceengineeringmetadatatelemetrymonitoringenterprise-systemsperformance
This article highlights Karishma Lalwani, VP of Product Management at Salesforce, and her team's innovative approach to monitoring complex enterprise orgs. They tackle the challenge of prioritizing system problems amidst billions of daily transactions by leveraging metadata and runtime telemetry.
Salesforce standardized product telemetry under Adrian Eng's leadership, enabling engineering teams to automatically generate trusted product adoption metrics faster. This initiative dramatically reduced the time to insight by 97%, boosting efficiency and data-driven decision-making.
Salesforce Ben has launched its 2026 Salesforce Developer Survey, inviting developers to share their insights on the future of the platform, covering crucial areas like AI, DevOps, and career progression.
Salesforce developed DREAM, an AI-powered DDoS mitigation platform, to defend its global infrastructure against sophisticated machine-speed attacks, drastically reducing mitigation times. This innovation came as a direct response to the rise of AI-powered cyber threats.