3/27/2026 · 1 min read
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Salesforce AI Research has launched AI Foundry, a new initiative designed to drive innovation in enterprise AI at the system level. This strategic move aims to accelerate the integration of AI deeply into business processes, moving beyond individual model capabilities.
Sources & Further Reading
Salesforce Administrators are traditionally central to critical system management, but their role is rapidly evolving. This new series explores how AI, automation, and agents are reshaping the admin function in the AI era.
This article introduces a new series, 'The Next Gen Admin: Conversations Shaping the Role in the AI Era,' focusing on the evolving Salesforce administrator role as AI, automation, and agents rapidly transform their responsibilities.
Salesforce is making its Agentforce AI capabilities free for small and medium-sized businesses (SMBs) across its CRM suites. This strategic move aims to boost adoption, reassure investors amid "SaaSpocalypse" fears, and aggressively compete with rivals offering free solutions.