3/20/2026 · 1 min read
aiagentic-aicustomer-loyaltyretaildata-signalscustomer-experience
This article explores how the overwhelming volume of daily digital customer signals presents a challenge for brands, particularly in retail, struggling with a loyalty gap. It proposes 'Agentic AI' as a solution to decipher these complex signals and proactively enhance customer loyalty.
Sources & Further Reading
This article explores the potential of AI-powered Slackbots to provide real-time, contextually rich advice for new managers navigating the complexities of leadership in the 'agentic age'.
Salesforce Admins are invited to TDX 2026 in San Francisco or via Salesforce+ to explore the future of software in the agentic AI era. The event promises deep technical content on Agentforce 360, automation, and Data 360.
Informatica is deepening its integration with Microsoft, introducing Open Mirroring support for Microsoft Fabric and expanding geographic availability for Azure Points-of-Delivery. These innovations aim to strengthen data foundations for customers leveraging analytics and AI across Microsoft's platforms.