12/19/2025 · 1 min read
salesforceawsaiagentforce-360enterprise-aismall-business
Salesforce and AWS have launched Agentforce 360, a new collaborative solution aimed at simplifying the adoption of enterprise AI, particularly for small businesses.
Salesforce and AWS have launched Agentforce 360 for AWS, a new collaborative AI solution designed to run on AWS and leverage Amazon Bedrock. This offering, exclusively available via AWS Marketplace, aims to optimize AI spend and accelerate secure enterprise AI adoption.
This article explores five AI predictions for 2026, highlighting the pivot towards autonomous AI and the 'agentic enterprise' as a critical IT challenge. It offers strategies for CIOs to navigate potential chaos by establishing a trusted framework for governing their AI-augmented workforce.
Salesforce has officially launched its Agentforce Sales app within ChatGPT, empowering sales representatives to access, analyze, and update Salesforce data directly using OpenAI's conversational AI. This integration aims to streamline sales workflows by reducing the "toggle tax" and embedding autonomous agents into daily operations.