10/16/2025 · 1 min read
news
Slack has announced its new Agentic OS and native AI capabilities, dubbed Slack AI, aiming to revolutionize how users work by integrating intelligent agents directly into the platform. This Dreamforce news promises a smarter, more integrated approach to daily workflows and collaboration.
Sources & Further Reading
Salesforce has announced the launch of Agentforce Operations, a new offering aimed at enhancing efficiency for customer service teams, as reported by Constellation Research.
Quick-scan roundup of Salesforce news from the last 24 hours.
Salesforce introduces 'Agentforce Operations,' a strategic move to extend its platform's reach beyond traditional customer-facing roles and into broader business operations. This initiative aims to empower and streamline back-office functions within organizations.