10/13/2026 · 1 min read
salesforcecustomer-portalbuild-vs-buyadmin-guidanceexperience-cloudplatform-strategy
This article delves into the critical build-versus-buy decision for implementing a Salesforce customer portal, offering administrators essential insights into both in-house development and pre-built solutions.
Salesforce's AIforce launch explores a new paradigm for CRM, focusing on how a headless architecture integrates advanced AI capabilities into various customer touchpoints.
Salesforce's Trailblazer Community celebrates its 20th anniversary, marking two decades of empowering users, shaping products, and driving economic impact through innovation and collaboration.
Salesforce's Winter '27 release unexpectedly boosts Apex heap limits, significantly increasing available memory for both synchronous and asynchronous operations. This article explores the practical implications, testing the new limits with a zip handler and cautioning against abandoning best practices despite the expanded capacity.