7/8/2026 · 1 min read
salesforcemulesoftcapgeminiawardsintegrationpartnership
Capgemini has been recognized with the Salesforce MuleSoft Innovation Excellence Award for the Americas, highlighting their expertise in leveraging MuleSoft technology for innovative integration solutions.
MuleSoft introduces new agentic AI innovations designed for speed, governance, and scale, emphasizing the deployment of reliable and trustworthy AI agents. These developments, showcased at Connect: AI New York, aim to enhance enterprise AI adoption.
Salesforce and Anthropic have launched "Claude Tag," a new integration enabling users to leverage Claude AI directly within Slack channels for real-time collaboration, workflows, and ideation.
This article highlights the critical challenge of transitioning agentic systems from experimental sandboxes to durable production environments, emphasizing the need for robust governance. It introduces MuleSoft Omni Gateway as a key solution for addressing issues like legacy infrastructure integration, identity propagation, and managing the emergent behaviors of autonomous agents.